Search our Knowledge
The Knowledge Base at http://kb.optivisioninc.com contains
information about common questions which may frequently be
asked. Optivision invites you to become familiar with its
contents since quite often a problem that you may be experiencing
has been posted along with a solution.
Post a question or technical difficulty on our
If you are experiencing an issue that is not in the Knowledge
Base, we have a place to enter issues at http://issues.optivisioninc.com
where you can post a question 24 hours a day. We are notified
and can take appropriate action. This is a great way to keep
a running record of correspondence of an issue through to its
Eyefinity Lookup Values
Click here to access the lookup values needed to accept
Eyefinity jobs electronically. These values need to be kept up to date to provide a
easy and seemless integration with electronic Eyefinity orders. You need your username and
password to access this area of the web site. Contact Optivision if needed.
Online Order Status
Click here to view online orders that have been sent by your lab
(when sending to another lab) and have been received by your lab. This is useful to confirm
the job status of sent jobs and the confirmation of received jobs. You may also flag received jobs
to resend if needed.